Complexity revisited
“The whole system of strategic choice, goal setting and choosing actions to reach the given goals in a controlled way depends on predictability. The problem is that this familiar foundation for management practice cannot explain the reality we face. Almost daily, we experience the inability of leaders to choose what happens to them, to their organizations — or to their countries. We want things to appear orderly over time, but what happens is inherently unpredictable. We live in a complex world. There are no arrows or flows between individuals. Groups of people do not form boxes, or fit inside of boxes. There is no linearity in the world of human beings. This is why our thinking needs to develop to something more applicable to sense making, to the sciences of uncertainty, the sciences of complexity.”